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I need help

Face-to-face support for those who feel life is no longer worth living.

Self referral form

The world can feel like a very lonely place

The world can feel like a very lonely place if you are feeling that life is no longer worth living: not only is it difficult to share those feelings but it can be hard to get the care and support that will make a difference.

The Listening Place offers a warm and welcoming environment; somewhere individuals can talk openly about their feelings, without being judged or being given advice.

Importantly, we provide on-going support from trained non-judgemental volunteers, which can continue over a number of weeks if this is appropriate.

The Listening Place is not a ‘drop-in’ centre – we see all our Visitors by appointment.

...the opportunity to explore my thoughts and feelings around suicidal intent. It’s the first time in my life that I felt I could speak openly without being judged, without someone else telling me how or what I should be thinking or feeling.

Feedback from one of our Visitors

Frequently asked questions

How can The Listening Place help and support me?

The Listening Place believes that regular listening support provided by trained volunteers helps relieve emotional pain and stress and gives you the opportunity to consider suicide and alternatives to suicide, and to openly and confidentially discuss, examine and reflect on their situation.

All our volunteers are supported and supervised by mental health professionals.

How can I be referred to The Listening Place?

Anyone aged 18 years and over can be referred to The Listening Place. We get referrals from many different charities, as well as health and social care organisations and the NHS. Some people contact us themselves for an appointment.

However you reach out to us, if we think we can help, you will be welcomed and given an appointment as soon as possible.

Will I always see the same person?

After your initial visit, we and your volunteer will always try to offer continuity. In some instances this may not always be possible, but we will try to enable you to talk with someone with whom you have already shared your feelings, wherever possible.

How long are the sessions?

Usually between 45 and 50 minutes, and these usually take place once a fortnight.

How long can I continue to be a Visitor at The Listening Place?

The typical duration of support we are able to offer is three months, and we are a time-limited service. All our visitor relationships are reviewed every three months to make sure they are helpful and positive. We try to be responsive to your needs. And we will always keep you informed regarding decisions.


Where is The Listening Place?

We now have more than one location in central London, and the details for your appointment location should always be sent to you in advance of your appointment. For location details of our three main sites please see please see our contact page.

If in doubt please call on 020 3906 7676 and we would be happy to check the location of your appointment, or provide any assistance needed with finding us.

When can I come?

We can see you by appointment between 9am and 9pm, 7 days a week.

Is the service confidential?

Yes, we have clear policies on keeping your confidences. We will be very happy to discuss these with you at your first appointment.

How much does it cost?

Nothing, we are a charity.

Do you provide a helpline?

No, we provide face to face support by appointment only.

Have a question?

If you have any questions about making a self-referral, please call on 020 3906 7676
or get in touch using our Visitor contact form

Visitor contact form